Last updated: July 12, 2026
This Privacy Policy explains how Fira collects, uses, shares, and protects information when you use the Service. It applies to the Fira web app, related projects, account features, and support communications.
By using the Service, you acknowledge that your information will be handled as described here. If you use Fira on behalf of a team or organization, you are responsible for making sure you have permission to submit project content and invite other users.
1. Information We Collect
Account Information
We collect information needed to create and manage your account, such as your name, email address, profile image, authentication status, and account settings.
Project Content
We store the content you and your team create in Fira, including projects, tasks, documents, comments, labels, attachments, invitations, member roles, activity events, and shared links.
Usage and Device Data
We may collect technical information such as IP address, browser type, device information, pages visited, timestamps, log data, and actions taken in the Service.
Communications
If you contact us or request support, we may collect your message, contact details, and any information you choose to provide.
Billing Information
When a project creator purchases a paid plan, Stripe processes billing details, payment methods, tax information, transaction identifiers, subscription status, and invoice history. Fira stores the Stripe identifiers and subscription state needed to provide the plan.
2. How We Use Information
- Create, authenticate, maintain, and secure accounts.
- Provide project, task, document, comment, and sharing features.
- Manage invitations, member roles, activity history, and notifications.
- Respond to support requests and administrative messages.
- Detect abuse, debug issues, prevent unauthorized access, and protect the Service.
- Improve performance, usability, reliability, and product quality.
- Comply with legal obligations and enforce our Terms.
3. Cookies and Local Storage
Fira may use cookies, browser storage, and similar technologies to keep you signed in, remember preferences, protect sessions, and support app functionality.
4. Sharing and Disclosure
We do not sell your personal information. We may share information with project members, service providers, or when required for legal, safety, or business reasons.
5. Shared Links and Invitations
Fira supports invite links and read-only shared links. Anyone with a valid shared link may be able to view linked content depending on the feature and permissions used.
6. Data Storage, Security, and Location
We use managed infrastructure providers to store and process data. We apply reasonable safeguards, but no transmission or storage method is completely secure.
7. Retention
We retain information for as long as needed to provide the Service, maintain projects, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.
8. Your Choices and Rights
Access and Correction
You can access and update some account information from your profile. You may contact us to request help correcting inaccurate information.
Deletion
You may request account deletion. Project content may remain available to other project members if it is part of a shared project, unless deletion is required by law or the project owner removes it.
Communications
You may still receive essential account, security, and service messages even if you opt out of optional communications.
9. Children's Privacy
The Service is not intended for children or anyone under the age of majority in their jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users.
11. Contact
Use the email link below for questions, data requests, or other privacy matters.